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SERVICE AREA

We strive to give every one of our clients the best cleaning experience possible. Our motto is “Far Out Service at a Down to Earth Price” – and we mean it! We want our clients to be 100% satisfied from the initial phone call, to pulling out of the driveway after the carpet cleaning. Whether you are looking for a carpet cleaner for your home or business, we are here to help. We utilize the Rotovac 360i rotary extraction tool – this tool’s rotating cleaning head gives us incredible flushing and extraction ability. Your carpets will stay cleaner longer, be soft and residue free, and dry quickly too. Click here to see our before/after photos.

OUR PROCESS

  • Inspection: We will walk through the areas with you to address any concerns you may have. We will identify any problems that we see, and educate you on how we can help. At this time we will also measure the carpet that we are cleaning and provide you with an estimate before we begin so there are no surprises.
  • Pre-spray: We use water based cleaning detergents that are safe for your pets, children and family. We apply the cleaning detergent to the carpet before we extract and allow it to dwell for a short period of time. This cleaning detergent begins to break down the soil and oils in the carpet so that they can be removed during the extraction process.
  • Rinsing & Extracting: We use truck mounted equipment and the Rotovac 360i rotary extraction machine to rinse and extract the carpet. Hot water extraction (steam cleaning) is the recommended cleaning method by carpet manufacturers to uphold their warranty. We rinse the carpet with 200+° water – this not only helps to remove stubborn soil from the carpet, but it also helps to sanitize the carpet as well. We thoroughly rinse the carpet so that there is no residue left behind, helping your carpet to stay cleaning – longer.
  • Post Spotting: Our pre-spray cleaning detergent is great at getting out the majority of spots and spills; however there are times we need to do a little post spotting. We specialize in stain removal from coffee spills to koolaid dribbles. We will ask about these types of spots during the inspection walk through.
  • Speed Drying: We incorporate speed drying into our carpet cleaning process. After we finish cleaning an area or room we will place carpet drying fans in that area to speed up the drying process. We want you to be able to get back to normal life as quickly as possible.
  • Grooming & Protector(optional): If you are a homeowner with children or pets and your carpet receives a lot of traffic – we recommend you have us apply a carpet protector to help prolong the life of your carpet. It will help make your vacuuming more efficient and help to clean up spots or spills. We can apply it to all areas that we are cleaning, or just the high traffic areas. It is a 100% optional service we provide because we get asked a lot if we can do it.

Note: Click here for information on our commercial services.

PET STAIN & ODOR REMOVAL

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We love our pets – to some, they are our fur children, our babies, our companions, our best friends. Sometimes, our furry loved ones are not so nice to our carpets, especially during the potty training stages. It is an issue all pet owners have faced – Do not worry – call us, we can help! We treat this sort of problem all of time, and it is more common than one might think. We use a special enzyme that helps to break down the issue so that it can more easily be removed from the carpet. The enzyme breaks down the bacteria (what causes the odor) and digests it, and we rinse this along with the issue out of the carpet.

Now, not all pet issues are created equal – If your furry loved one has had multiple accidents, a topical treatment may not eradicate the problem. There are times where we have to treat the source of the issue, which would be the padding and at times the sub-floor. The padding may need replacing, the sub-floor treated and sealed, and the backing and face of the carpet cleaned. If this is the case, we will give you our most honest opinion on what further processes we should take to solve the issue. There are also some extreme instances where we would recommend replacement.

FREQUENTLY ASKED QUESTIONS

Q: Do you move furniture ? A: Yes we do – we can move most furniture. Sofas, couches, loveseats, coffee tables, chairs, and the like. We kindly ask for any furniture that you would like moved, that any breakables are removed from them and secured in another area.

Q: Can I walk on the carpet after it is cleaned? A:  Yes you can – We recommend wearing clean socks, or house slippers that haven’t been worn outside to ensure you’re not transferring soils onto your fresh, clean carpet. CAUTION: Walking from damp carpet to hard surfaces may make your feet slippery!